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3C: a framework for developing a strategy to beat the competition

Benchmarking: a framework for setting targets for improving business and marketing KPIs

Directional Policy Matrix: a framework for prioritizing segments or new ideas

Environment, Strategy, Structure, Operations (ESSO): a framework of building blocks to develop a business model

Importance/Performance Matrix: a framework that shows how to improve the effectiveness of marketing programs

Kraljic Matrix: a framework for segmenting suppliers and customers

Maslow’s Hierarchy: a framework for helping a company differentiate their market positioning

New Product Pricing (Gabor Granger and Van Westendorp): a framework for pricing new products

Porter’s Five Forces: a framework for assessing 5 of the economic forces that determine competitive intensity

SWOT analysis: a framework for analysing growth opportunities at product level, team level or in a business unit

Servqual: a framework for aligning customer expectations and company performance

To-do Lists: a framework for improving your productivity

Value Chain: a framework for showing where within the manufacturing process a product or service gains value as it is made by a company

Weisbord's six box model: a framework to analyse the effectiveness of an organisation

4Ps: a framework for designing your marketing mix

Business Model Canvas: a framework for developing a company strategy

EFQM Excellence Model: a framework for improving an organisation’s quality and performance

Gantt Chart: a framework for managing project and ensuring they are delivered on time

KISS - Keep It Simple Stupid: a framework for improving efficiency

Left And Right Brain Thinking: a framework for improving communications with employees and customers

McKinsey 7s: a framework for a company “health check” audit tool

Nudge: a framework to influence choices made by customers or employees

Porter’s Generic Strategies: a framework for pinpointing a company’s strongest competitive position

Scientific Management: a framework for increasing productivity

Stereotype Content Model (the warmth/competence matrix): a framework to improve the selection of staff or the position of brands

USP: a framework for pinpointing the unique selling point of a product or service

Value Equivalence Line: a framework for how to manage price and product benefits in a business strategy

ANSOFF  Matrix: a framework for showing how to grow your company

Cost Benefit Analysis (Effort v Reward): a framework to prioritize investments

Edward De Bono’s Six Thinking Hats: a framework for brainstorming problems and generating new ideas

Graphic Recording: a framework to capture an event or meeting

Key Account Management: a framework for looking after your most important strategic customers

MOSAIC: a framework for showing where you are now, where you can go, and how you can get there

Net Promoter Score: a framework for driving customer excellence

Pareto Principle - 80:20 rule: use this framework to determine where effort is most justified

SMART Objectives: a framework to set and achieve objectives

Service Profit Train: a framework for connecting employee satisfaction and performance with company profits

Theory X and Theory Y: a framework for motivating a workforce

Value Based Marketing: a framework for showing how to improve profitability by building more value into your products and services

Value Proposition Canvas: a framework to work out a value proposition for your products and services

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