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The Library.
Lessons and insights on business strategy to help fast-track your career and grow your business.


Jan 13 min read
The Importance of a Strategic Framework for Business Development
A strategic framework is essential for guiding a business toward sustainable success. It organises thoughts systematically, ensures clarity,


Dec 1, 20245 min read
Understanding the Customer Activity Cycle: A Framework for Delivering Value
People have different phases with distinct needs and actions. Customers also experience various stages in their interaction with products.


Nov 15, 20244 min read
Why Strong Branding is Essential for Business Success: A Deep Dive into the Power of Reputation
Everyone thinks they're a brand expert—whether they’re consumers who recognize a familiar logo or marketers who build campaigns


Nov 1, 20244 min read
Hooking Customers for Life: A Framework to Attract and Keep Them Engaged
Eyal’s Hook Model is a four-phase process that engages users on a deeper level, building a long-term relationship


Oct 15, 20243 min read
The growing importance of brand in improving customer experience
We like to think that the world has improved over time. We’re living longer, thanks to better food, sanitation, and pharmaceuticals.


Oct 1, 20244 min read
The Power of Segmentation in Marketing: Satisfying Needs and Driving Profit
Different customer groups have varying desires, behaviors, and preferences, which require distinct approaches.
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